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  1. StataPile
  2. Setup Wizard
  3. Recording Devices

Recording Devices

  • How do I set up the recording device hardware?
  • How do I set up my recording device on the portal?
  • How do I know if I should set up my recording device through a router or through a hard wired connection?
  • Do I need one recording device for every phone?
  • How much does a recording device cost?
  • How do I order more recording devices?
  • After setting up my recording device, how long does it take before I can start seeing data?
  • How do I update the settings on a recording device?
  • My recording device is offline. How do I fix this?
  • How do I resolve a login fail on a recording device?
  • Will I be notified if my recording device is offline or stops working unexpectedly?
  • Why is the audio of my call recordings getting cut off?
  • When I listen to audio of my call recordings, all I hear is static. Why?
  • I am unable to hear the audio of my call recordings. Why?
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