How do I update the settings on a recording device?

1. Select "Get Started" from the left-side menu.

2. Select "Recording Devices," the final step in completing your company's profile, from the horizontal bar towards the top of the page.

3. Select "Edit" on the right-hand side of the screen to update settings on an existing recording devices. When completed, select "Save Changes."

How do I set up the recording device hardware?

How do I set up my recording device on the portal?

Why is the audio of my call recordings getting cut off?

When I listen to audio of my call recordings, all I hear is static. Why?

I am unable to hear the audio of my call recordings. Why?