Welcome to StataPile! We're excited to have you on board. For an introduction to the system, we recommend that new users and administrators view the following videos. While they may be reviewed in any order, we suggest watching them in the order in which they are presented here.
StataPile Overview
Welcome to StataPile
Overview of Portal
How can I get help?
How do I reset my password?
How are calls scored?
How do I use the Dashboard?
How does the Activity Log work?
How do I save a report?
How do I export a report?
How do I use the Score Card Summary report?
How do I use the Score Card Ranking report?
How do I use the Volume Trends report?
How do I create an Activity Type Distribution report?
How do I create an Activity Type Trend report?
How do I use the Time Heat Map report?
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